Hudson’s Bay at Willowbrook is currently recruiting for a Estee Lauder Counter Manager.
You are a friendly, customer-focused individual who understands the importance of always being ready to serve the customer.
You are a team player who has earned the respect of your peers through commitment, partnership and effective communication.
You organize and prioritize your workload in a way that always puts the customer first and delivers the operational standards that are required.
In a dynamic fast-paced environment you are self-motivated, adaptable and decisive ensuring the best outcome for the customer and the business.
As The Estee Lauder Counter Manager, You Will:
Analyze business metrics to develop action plans that address opportunities and positively impact the business
Build your client base through the Preferred Customer Program
Observe staff on the selling floor and their interaction with customers, co-workers and overall customer service level
Achieve daily / weekly / monthly sales goals based on the department’s goal and are expected to track their sales
Deliver World-class service through client communication, product knowledge, fashion direction and solution-based selling at the highest-level
Work with Vendor Partners to maximize sales opportunities through suggestive selling, store events / seminars and wardrobe clients
Who You Are:
- Acts with customers in mind, great networking and relationship management.
- Puts the needs of internal and external customers first. Seeks customer information when improving products and services.
- Often goes above and beyond their goals. Is consistently a top performer and elevates the performance of others
- Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective.
- Knowledge of skin/body care treatments with 2-5 years of work experience in Cosmetics
- Certified Make-up Artist
- Must have experience in a commission and clientele selling environment
- Full flexibility with schedule (including evenings and weekends)
To apply, please contact: [email protected]